Introduction
Creative Partner ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at creativepartnersolutions.com.
Information We Collect
Information You Provide Directly
When you engage with our services, we may collect:

• Contact Information: Name, email address, phone number, business address

• Business Information: Company name, industry, business structure, number of employees, year established

• Project Information: Service requirements, budget range, timeline preferences, project goals

• Account Credentials: When necessary for service delivery (website logins, social media access, advertising accounts)

• Payment Information: Billing address and payment details (processed securely through third-party payment processors)

• Communication Data: Correspondence through email, phone calls, text messages, and project management platforms

Information Collected Automatically
When you visit our website or use our services, we automatically collect:

• Technical Information: IP address, browser type, operating system, device information

• Usage Data: Pages viewed, time spent on pages, navigation patterns, referring URLs

• Cookies and Tracking Technologies: Session cookies, preference cookies, analytics cookies (see Cookie Policy section)

• Project Activity: Task completion rates, response times, file uploads, form submissions (for active projects)

Information from Third-Party Sources
We may receive information from:

• Social Media Platforms: When you connect your social media accounts for advertising or profile management

• Google Services: Analytics data, Google Business Profile information, Google Ads performance data

• Advertising Platforms: Facebook Ads, Instagram Ads performance metrics and audience data

• Website Analytics: Visitor behavior, traffic sources, conversion tracking

How We Use Your Information
We use your information to:
Service Delivery

• Provide graphic design, web design, SEO, social media advertising, and Google Business Profile optimization services

• Communicate about your projects, campaigns, and service requests

• Manage and deliver your projects through our client portal

• Provide customer support and respond to inquiries

• Create and maintain your marketing campaigns

• Optimize your website, SEO, and advertising performance

Business Operations

• Process payments and manage billing

• Improve our services and develop new offerings

• Analyze service performance and client satisfaction

• Train our team and improve operational efficiency

• Detect and prevent fraud or security incidents

• Comply with legal obligations

Marketing and Communication

• Send service updates, newsletters, and promotional materials (with your consent)

• Share case studies and success stories (with your explicit permission)

• Conduct surveys to improve our services

How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
We work with trusted third-party service providers who help us deliver our services:

• Project Management Platforms: To manage your projects and facilitate communication

• Design and Development Tools: To create and deliver your marketing materials

• Analytics Providers: Google Analytics, Microsoft Clarity, and similar services

• Payment Processors: To process your payments securely

• Cloud Storage Providers: To store project files and documents

• Email Service Providers: To send communications and newsletters

• Marketing Platforms: To manage your advertising campaigns and social media presence

All service providers are contractually required to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or government requests

• Enforce our Terms and Conditions

• Protect our rights, property, or safety, or that of others

• Prevent fraud or security threats

Business Transfers
If Creative Partner is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
With Your Consent
We may share your information for purposes not described in this policy with your explicit consent.
Data Retention
We retain your information for as long as necessary to:

• Provide you with our services

• Comply with legal obligations (typically 7 years for business records)

• Resolve disputes and enforce our agreements

Active Client Data: Retained throughout the service relationship and for 3 years after service completion
Project Files: Retained for 2 years after project completion
Marketing Communications: Until you unsubscribe
Financial Records: Retained for 7 years for tax and accounting purposes
Your Privacy Rights
Depending on your location, you may have the following rights:
For All Users

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal retention requirements)

• Opt-Out: Unsubscribe from marketing communications at any time

• Data Portability: Request a copy of your data in a machine-readable format

Additional Rights for California Residents (CCPA)

• Right to know what personal information we collect, use, and disclose

• Right to delete personal information (with certain exceptions)

• Right to opt-out of the "sale" of personal information (we do not sell personal information)

• Right to non-discrimination for exercising your privacy rights

Additional Rights for EU/UK Residents (GDPR)

• Right to restrict processing of your data

• Right to object to processing based on legitimate interests

• Right to lodge a complaint with your local data protection authority

To exercise your rights, contact us at: chad@creativepartnersolutions.com
Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of Cookies We Use
Essential Cookies: Required for website functionality (cannot be disabled)
Analytics Cookies: Help us understand how visitors use our site (Google Analytics, Microsoft Clarity)
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track campaign effectiveness and deliver relevant content
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your information:

• Encryption: Data transmitted over HTTPS/TLS protocols

• Access Controls: Limited access to personal information on a need-to-know basis

• Secure Storage: Encrypted data storage with enterprise-grade security

• Regular Audits: Periodic security assessments and updates

• Employee Training: Staff trained on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date

• Sending an email notification (for significant changes)

• Displaying a notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Creative Partner
Email: chad@creativepartnersolutions.com
Phone: 517-201-1166
Address: 
Lansing, Michigan
For privacy-specific inquiries, please use the subject line: "Privacy Policy Inquiry"
Your Privacy Matters
At Creative Partner, we believe trust is the foundation of every successful partnership. We are committed to transparency in how we collect, use, and protect your information. If you have any questions about this policy or how we handle your data, we're here to help.